ADUANAS / INTA-INFA-INS
INSTRUCTIONS : NATIONWIDE TELEDISPATCH
The Regulations of the General Customs Law (Supreme Decree N° 121-96-EF) establishes in its Fourth Complementary Regulation the start-up of the automated Customs clearance system nationwide as of January 1998.
As of 17.02.1997 the automated Customs clearance system (Teledispatch) is mandatory for Customs Agencies that operate within the jurisdiction of the Maritime and Airport Customs Offices of the port of Callao.
To implement the system nationwide, an operations method has been developed that permits Customs Agents to transfer information to the Customs Office of Declarations, Shipment Orders, etc., using the INFOVIA facilities (it is important to note that this incurs no cost, neither for traffic nor for access, and the user only pays the cost of a local telephone call). At the same time, this model does not require changes in software by customs agents or by their software suppliers.
The model allows the clearance, through the same procedures, with all Customs Offices and all Customs Agencies in the country, even if the latter operate centrally or have descentralized offices.
Centralized Process : the Network Server of the customs office will be physically located in the Customs Headquarters. Thus the transfer of information by customs agents (Teledispatch) will be made directly to the Headquarters and viceversa; the operations office will have all the consulting facilities and standard updatings through the existent link. However, the change to this method of operation does not affect documents already in process in any Customs office.
: the customs network server will remain in its present location.
At the present time, the Customs Offices of Pisco, Salaverry, Arequipa, Cuzco, Puno, Chiclayo, Chimbote, Pucallpa and Tarapoto are already operating with the centralized method, resulting in a noticeable improvement in the service, providing transparency to the users.
The following Customs Offices and Customs Agencies will remain operating in the descentralized method :
Customs of Callao
In order to use Teledispatch nationwide (regardless of the procedural method used by any given Customs office), a Customs Agent will require :